Privacy Policy

1. Information We Collect​

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We collect the following information:

1. Information You Provide: When signing up, we collect your name, work email address, country of employment, telephone number, account password, company name, and job title.

2. Computer/User Information: We collect details such as computer name, timezone, network ID, primary domain, private IP, public IP, session details, and username.

3. User Activity Information: We collect data such as date and time, active software on your computer, active status from Windows, title information, browser URL information, and document name information.

   1. If using Revit: Document name, document directory, organization name, organization description, building name, author, project issue date, project status, client name, project address, project name, project number, document view, document activity, document size, and ACC project status.

   2. If using AutoCAD: Document name, document directory, layout/model name, and ACC project status.

4. Cookies: Prodity utilizes cookies to gather information on internet usage to serve you more effectively. Cookies are small data files, often including an anonymous unique identifier, sent to your browser from a website and stored on your device. Prodity may also utilize tracking pixels and third-party services that use cookies, web beacons, and similar technologies to collect or receive information from your use of our website and elsewhere on the internet. This information is used to provide measurement services and targeted ads. You can configure your browser to remove or reject cookies, though some Prodity features or services may not function properly without them.

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2. Information We DON'T Collect​

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At Prodity.ai, we are committed to respecting your privacy and ensuring your peace of mind. As part of this commitment, we do not—and will not—collect or monitor the following data:

• Mouse pixel location

• Keystroke logging

• Video camera monitoring

• Microphone monitoring

• Screen recording

• Screenshots

Your privacy is a priority, and we intentionally exclude these types of data to maintain a secure and respectful environment for all users.

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3. How We Process Your Data

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Prodity processes your Personal Data to provide and improve our services, resolve any service-related issues, and ensure you have the best possible customer experience. We collect and process your Personal Data, including but not limited to, the following purposes:

• Registering your account: Creating your Prodity account and providing you access to our services.

• Billing and payments: Sending invoices and processing payments for the services you use.

• Personalizing your experience: Tailoring your use of the service based on the settings you configure in your account.

• Performance analysis: Analyzing your performance as a feature within our service.

• Communication and support: Informing you about Prodity services, providing service-related support, answering your questions, and processing your requests.

• Service improvement and feature development: Enhancing existing services and developing new features.

• Analytics and measurement: Understanding how our services are used, optimizing product design, generating reports, and creating usage statistics.

• Personalized marketing: Delivering tailored ads, promotions, and offers, as well as measuring the effectiveness and conversion of our marketing activities.

• Legal protection: Protecting the legal interests of Prodity, its clients, users, and other third parties. This includes enforcing our Terms & Conditions or Privacy Policy, complying with applicable laws, and assisting law enforcement authorities.

We will seek your consent before using your information for any purpose not covered in this Privacy Policy.

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Lawful Basis for Processing

Prodity only collects and processes your Personal Data where we have a lawful basis to do so. The legal grounds for processing vary depending on the specific data and purposes. Note that the same Personal Data may be processed for multiple purposes simultaneously and, therefore, on more than one legal ground.

• Contractual Obligation: The primary legal basis for processing your Personal Data is the contractual relationship between you, as a user of the service, and Prodity. We require certain information to enter into and fulfill our contractual obligations.

• Legal Obligation: In some cases, we process Personal Data based on legal obligations imposed by applicable laws, such as for financial and tax reporting or to respond to legal processes.

• Legitimate Interests: We may process your Personal Data to pursue Prodity's legitimate interests or those of third parties, provided this processing does not outweigh your rights and freedoms. For example, we may process data for marketing purposes based on our legitimate interest in growing our business. Other legitimate interests include maintaining the service to meet user and client needs, advertising to fund the service, detecting and preventing fraud and security issues, fulfilling obligations to partners, and enforcing legal claims.

• Consent: Some Personal Data is processed based on your consent. This applies to information that is not necessary for the performance of the contract but that you voluntarily provide. By taking clear affirmative actions—such as uploading a photo to your Prodity account, entering notes, subscribing to a blog, or checking a designated checkbox during registration—you signify your consent to the processing of that Personal Data. For example, using the absence calendar to add "away time" reflects your consent to make this information available in your Prodity account. You have the right to delete this information and withdraw your consent at any time.

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4. Compliance with the Children’s Online Privacy Protection Act (COPPA)

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Prodity is committed to complying with the Children’s Online Privacy Protection Act (COPPA). Only individuals aged 18 or older are authorized to create a Prodity account. We do not knowingly collect personal information from children under the age of 13 without verifiable parental consent. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us at info@prodity.ai. We will take prompt action to delete such information from our records within a reasonable timeframe.

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5. How and With Whom We May Disclose Your Information

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Prodity may disclose personal information under the following circumstances, or as otherwise described in this Privacy Policy:

• To vendors, service providers, and consultants: We may share information with companies that assist us with web hosting, payment processing, fraud prevention, customer service, marketing, and advertising. These third parties need access to your information to perform services on our behalf.

• To certain partners: We may disclose information to partners who serve our customers, such as distributors and resellers, managed service providers, implementation partners who assist with integrating our services into your environment, and training delivery partners in specific locations.

• For legal reasons: We may disclose information if we believe it is in accordance with, or required by, applicable law or legal processes, including lawful requests by public authorities for national security or law enforcement purposes.

• To protect rights and safety: If we believe your use of the services is unlawful or inconsistent with our Terms of Service, this Privacy Policy, or other applicable policies, or if it is necessary to protect the rights, property, or safety of Prodity, our customers, end users, the public, or others, we may disclose information.

• To legal and professional advisors: We may share information with our lawyers and other professional advisors to obtain advice or otherwise protect and manage our business interests.

• In connection with business transactions: In the event of, or during negotiations for, a merger, acquisition, bankruptcy, or other sale or transfer of all or a portion of our assets, we may transfer personal information to a successor organization.

• Within our corporate group: We may share information with our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

• With your consent: We may disclose your information with your consent or at the direction of our customers.

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Disclosing End User Data

All end-user data is owned and managed by our customers, who authorize specific end users to use our services. Prodity processes end-user data on behalf of its customers and treats it as private to each applicable customer, unless the customer authorizes disclosure to other third parties. For more information about a customer's privacy practices, please contact them directly.

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6. Data Retention

Prodity retains subscriber data for a commercially reasonable period, as we deem necessary to provide our services to our users. If you would like us to delete your registered account information, please contact us at info@prodity.ai, and we will respond within a reasonable timeframe.

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7. Security Policy

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Prodity has implemented reasonable administrative, technical, and physical security measures to protect your personal information against unauthorized access, destruction, or alteration, in accordance with industry best practices. While we strive to provide robust security for the information we process and maintain, no security system can be guaranteed to be 100% secure. For more details, please refer to our Security Policy page.

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8. How Will I Be Notified of Changes to This Privacy Policy?

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If Prodity makes material changes to its Privacy Policy, we will notify you through one or more of the following methods:

• Effective Date Update: We will update the "Effective Date" at the top of the Privacy Policy.

• Email Notification: We will send an email to all registered account holders.

• Platform Announcement: We will add a statement or notice within the platform itself.

We advise you to review this Privacy Policy regularly to stay informed of any changes, as your continued use of our services constitutes acceptance of all updates.

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9. Contact Us

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If you have any questions about our data collection and use practices, please contact us via email at info@prodity.ai.